Cancellation policy

SmartSmile subscriptions ("Subscribe & save 5%") deliver the products you choose every 3 or 4 months, at 5% off the one-time price. Your subscription renews automatically: on each renewal date, the payment method you used is charged the recurring amount shown at checkout, plus any shipping and tax, until you cancel.

How to cancel, skip or pause

You can cancel, skip a delivery or pause your subscription at any time, with no cancellation fee. Sign in to your account at getsmartsmile.com and open your subscription, or use the "Manage subscription" link on your order confirmation page. You can also contact us at laurens@amerdental.com or (888) 729-1016 and we will cancel it for you.

To avoid being charged for the next delivery, cancel or skip before your next billing date. Cancelling stops future charges. It does not refund orders that have already been billed; for returns and refunds on delivered orders, see our Refund policy.

Changes to your subscription

If we change the price or terms of your subscription, we will email you before the change applies to your next renewal.